Refund Policy

Thank You for Choosing Sora2ai.ai

We appreciate your trust in Sora2ai.ai (also referred to as "Company", "We", "Us", or "Our"). If your experience falls short of expectations, this refund policy explains how we handle refund requests.

Refund Request Period

Customers may request a refund within 10 days of the original purchase date.

Eligibility Conditions

• Credits consumed between purchase and the refund request must remain within 10% of the total credits granted for that purchase.
• Refund requests must be submitted by email to hi@sora2ai.ai.
• Please include the email address used for purchase and a brief explanation of the refund request.

Refund Processing

• Once we receive your request, we review it within 5 business days.
• Approved refunds are issued to the original payment method. Processing times may vary depending on your financial institution.

Contact Us

Questions about this policy? Reach us at hi@sora2ai.ai.